Remote Support

If you require us to remotely access your computer to carry out diagnostic work or repairs simply click on the icon to the right and download the agent.exe file.

  • Temporarily disable your antivirus
  • Click the link on the right and run the file
  • Allow access if your firewall program requests it
  • Wait for the box to pop up showing you an ID number and password
  • Call us and inform us of the ID and password

Thats it.....we shall be assisting you very soon!
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